sysman.dk ApS was founded March 2007 and went into business in April. The focus area
for the company is IT Service Management, centered on CA products since we have more
than 10 years of experience with CA products.
What we do: Consulting, Implementation and Maintenance
of IT Service Management solutions. (CA Service Desk, CA
Knowledge Tools, CA Service Delivery suite, CA CMDB and CA Asset
Portfolio Management). Read more about our On Demand Technical Support here
Turn key Service Desk
for Small to Medium size companies. (Based on CA Service Desk and CA Knowledge Tools using ITIL Processes)
Delivery of training
(Primarily CA standard classes and client adapted CA classes)
Delivery of World Class Dashboard and Reporting
through our partnership with Hagrid Solutions - Xtraction is a self-service status dashboard and reporting BI solution.
Delivery of high quality Knowledge Content
through our partnership with KnowledgeBroker, Inc.
In the future focus will be centered on development and maintenance of Service
Management solutions both in the IT area and in Non-IT areas such as public services.
sysman.dk ApS works primarily within the area of the European Union and has until now
delivered services in Denmark, Norway, Sweden, the Baltic’s and Finland.
From www.sysman.dk (Danish web site):
Vision: sysman.dk ApS want to be the preferred vendor of Service Management solutions
by delivering solutions of high quality at fair prices.
Profile:
Kurt Ipsen, owner of sysman.dk ApS
With more than 25 years of experience in the IT business he knows the business well and
has a solid background to deliver high quality consultancy to your business. Before
forming sysman.dk ApS he was with CA and CA Partners for more than 10 years working
with CA’s Service Management solutions as consultant, architect and product specialist.